Who We Are
Insurance Excellence, Reimagined
IIRM Global Shared Services is India's premier insurance-focused shared services partner, established with a singular mission: to empower insurance companies to focus on their core business by handling their critical operational functions with precision, scale, and unwavering compliance.
As part of the IIRM Holdings Group, we bring together over a decade of insurance domain expertise, a workforce of 500+ specialized professionals, and a comprehensive ecosystem of services spanning HR, Finance, Technology, Operations, and Analytics.
From IRDAI-aligned policy administration to advanced data analytics, we partner with leading insurance companies across India to drive efficiency, ensure compliance, and accelerate growth.
Our Foundation
Vision & Mission
Our Vision
To be the most trusted and innovative shared services partner for the insurance industry in India and beyond, driving operational excellence and digital transformation.
Our Mission
To deliver world-class insurance shared services that combine deep domain expertise, advanced technology, and a relentless focus on quality, helping our partners thrive in an evolving market.
IIRM Holdings Group
Backed by Industry Pioneers
A diversified group with deep roots in insurance education, training, consulting, and shared services — built on decades of industry leadership.
IIRM Holdings
Parent group with diversified interests in insurance ecosystem services.
Insurance Education
Pioneer in insurance education and professional certification programs.
500+ Network
Skilled insurance professionals across multiple service lines.
Industry Reach
Serving leading insurance companies across India and beyond.
What Sets Us Apart
Our Key Strengths
Domain Expertise
Over a decade of exclusive focus on insurance sector operations and compliance.
Skilled Workforce
500+ trained insurance professionals delivering quality across service lines.
Results Driven
Measurable KPIs and SLAs ensuring consistent, high-quality delivery.
Group Synergy
Backed by IIRM Holdings Group — deep roots in insurance education and consulting.
Our Leaders
Leadership Team
Experienced leaders driving our vision and strategy forward.
KAPIL DIKSHIT
Director
An experienced IT professional with exposure to program management, project management and business analyst in the areas of ERP and CRM. As an alumnus of IBM India, Satyam, Polaris and other large organizations, he has experience in working on various IT projects of the Government sector and Private sector across India, USA, Europe, Middle East and New Zealand.
SURYAMOHAN SURAMPUDI
Director
Suryamohan is the Chief Technology Officer, responsible for driving stable IT systems and digital transformation initiatives. With over 28 years of IT experience, he has held leadership roles at Dr. Reddy's Laboratories and Tech Mahindra, leading global digital transformation projects. He is a recognized expert in digitalization, compliance, and pharmaceutical IT systems, and actively contributes to leading industry forums and professional organizations.
APPARAO RYALI
Director
A fellow member of the Institute off Chartered Accountants of India, with 35 years of seasoned and varied experience in financial services, telecom, and mega construction project industries, he headed and concluded financial closures of construction projects worth over 20,000 crores. He brings on table his in-depth understanding of financial markets and expertise in various funding options.
SRIKANT SASTRI
Additional Director
Mr. Srikant Sastri is a renowned entrepreneur, investor, and technology leader with extensive experience in innovation, AI, digital transformation, and business strategy. He has successfully built and scaled multiple ventures and serves on the boards of leading companies and government advisory committees. He actively mentors startups, supports entrepreneurship, and plays key leadership roles in organizations such as TiE Delhi-NCR and IIM Calcutta Innovation Park.
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Discover how IIRM Global Shared Services can transform your insurance operations.
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